Book Now

Privacy Policy

At Tranquil Homes, we are committed to providing our guests with exceptional hospitality. We highly value the trust and patronage of our guests and strive to meet their expectations while maintaining our position as a preferred choice for business and leisure accommodations.

We request our guests to carefully read this privacy policy before sharing any personal information with us. By visiting our website, guests accept the practices described in this policy.

Tranquil Homes Management reserves the right to update this privacy policy periodically. Guests are encouraged to visit our website regularly to stay informed about any changes.

Personal Information Collected by Tranquil Homes

We may collect the following personal information:

  • Guest name and contact details

  • Date of birth and preferred mode of communication

  • Job designation and business address

  • Spouse’s name and anniversary details

  • Credit card details

  • Dates of arrival and departure from our property

  • Guest preferences during their stay

Additionally, we may collect the following information:

  • When a room is reserved online, we record details such as check-in and check-out dates, number of guests, room preferences, and tariff details.

  • When a guest requests a proposal for a conference or event via our website.

  • When guests contact us with inquiries or feedback.

We do not knowingly collect personal information from individuals under 18 years of age. Parents or legal guardians should ensure that minors do not submit personal information without prior permission. We do not collect sensitive data related to racial or ethnic origin, political opinions, religious beliefs, health, criminal background, or political affiliations unless voluntarily provided by guests. Any health-related information shared with us is solely to improve our services and cater to specific guest needs.

Tranquil Homes utilizes guests’ personal information for the following purposes:

  • To facilitate room reservations and provide requested services.

  • To share information about upcoming events, conferences, and promotions.

  • To send promotional materials via email, direct mail, or phone.

  • To conduct surveys and gather feedback for service improvement.

  • To provide third-party offers based on guest preferences and service usage.

To ensure seamless service, Tranquil Homes may share guests’ personal information within our establishment, ensuring compliance with this privacy policy.

If a corporate credit card is used, billing details may be shared with the employer.

  • We may engage third-party service providers for processing payments, handling reservations, customer support, and mass mailing. These service providers are contractually obligated to use the information solely for the purposes specified by Tranquil Homes.

  • We may share non-personal, aggregated data with service providers for analytical purposes.

  • Tranquil Homes strictly prohibits the sale or transfer of any guest information to external parties.

In certain situations, we may disclose guest information to comply with legal obligations, respond to governmental inquiries, protect the rights, safety, or property of Tranquil Homes, its guests, employees, or the public, or to address emergency situations.

We may collect non-personal data, such as website browsing activity, page visits, and interaction history. Technologies such as cookies may be used to enhance the guest experience, assist with reservations, and improve services. Guests can delete cookies from their browsers if desired.

Tranquil Homes takes necessary measures to:

  • Protect personal information against unauthorized access, disclosure, alteration, or destruction.

  • Maintain the accuracy of personal information in compliance with applicable laws.

  • Ensure that transactions conducted online are secure. However, while we implement security measures, no data transmission over the Internet can be guaranteed as entirely secure.

  • Require affiliates and service providers to uphold the confidentiality of guest information.

Tranquil Homes retains guest information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

For security reasons, guests are advised not to share sensitive personal information, such as credit card details, via email.

We do not knowingly collect personal information from individuals under 18 years of age. Parents and guardians should ensure minors do not provide personal data without permission.

By staying at Tranquil Homes or using our website, guests acknowledge and agree to the terms of this Privacy Policy.

©2025. Tranquil Homes All Rights Reserved.